Testimonials

“Thank you very much for your excellent support. I have come to expect a high level of support from the PA team over the years, but today was above and beyond in how quickly you diagnosed the root cause and applied the work around so quickly. I really appreciate you resolving the issues so quickly and efficiently.”

MacKillop Family Services

"If we had known that we were going to get service like this from Professional Advantage we would have transferred our maintenance & support ages ago!"

View some testimonials offered by some of our clients at our recent SunSystems client seminar.

Mitch Srbinovski

Australian Catholic University

Vesna Hunter

FuturePlus Financial Services

Peter Shinn

Southern Steel Group

Robert Hipsley

Veda Advantage

“I love the analysis capability of SunSystems. So easy to setup, understand and build reports with.”

“Infor PM Q&A is going to change my life. I just can’t believe I can extract to such detail and analyse data with such minimal effort.”

TT-Line Pty Ltd

“SunSystems ensure efficient financial management for a national organisation with multiple entities & locations. We required seamless interfaces and interation between different functions such as procurement, accounts payable, receivables and cash flow, together with financial management. SunSystems meets such criteria.”

“SunSystems was chosen because of its flexibility. SunSystems, and end to end solution, provided a very intuitive and generally easy-to-work-with system that gives better access to information for analysis.”

“By implementing SunSystems with iPOS, we were able to move the entire group to a common platform with standardised processes on day one. The centralised finance function was able to publish one source of truth from the merger date.”

“Due to the availability of multiple analysis codes, we are able to analyse the company in detail and very quickly.”

“The subsequent acquisition of The Money Managers Group and Keysbrook group of 24 companies in early November was made easy be cause of the SunSystems account structure.”

“The Advanced Inquiry module is one of the most user friendly and useful tools used on a day to day basis from my perspective. We rolled it out to each state management team so that they are able to receive the same information analysis benefits.”

“With the correct structure being set up and bank reconciliation performed on a daily basis, we are able to provide an up to date cash flow statement daily. This is an important source of information for the organisation.”

Shadforth Financial Group

"The training was excellent, really enjoyed the 2 days. I feel more confident in relating what I have learnt to my job. Thanks."

Historic Houses Trust of NSW

"Steven has done an excellent job so far, but unfortunately with his knowledge of SUN, the deeper he digs, the more we find that has been done wrong....A new can of worms almost daily. I would keep him for 6 months if I could."

Barrick Gold

“I had Evelina for my first training course at Professional Advantage and was rapt to find out I had her again for Vision as she is fantastic!”

International SOS

“The solution from PA has given the business confidence to meet any new challenge. We are now looked upon as world leaders within the
Reed Group.”

“Month end work is much easier and more efficient, allowing more time for analysis.”

“SunSystems is easy to use and simple to maintain.”

“Our event budget preparation has moved from 1 month to 15 minutes.”

“We are now in a far better position to challenge cost management.”

Reed Exhibitions Australia

“The way of the future is to get people to do the thinking and the machines to do the work.”

De Beers

“Duncan, Phillip, Matt, Varian, Kate, Karen are precious jewels of the helpdesk. Very knowledgeable, helpful, pleasant to speak with and professional. Do not hesitate to assist outside of the square to get the problem resolved!”

North Australian Pastoral Company

"Professional Advantages support service is far superior to any support we have received in the past for our Accounting system."

Homeloans Limited

"Out of all the vendors I deal with Professional Advantage are the best to work with, they always come back to me after the first contact."

Select Credit Union

Our final decision is "testimony to the excellent relationship we've had with PA over many years, confidence in your ability to deliver & professional approach to estimates provided....all became clear differentiators the more we spoke with others."

Central Land Council

Helpdesk - "In regards to Kate, all l can say is that she has always been outstanding with the way she conducts herself. Kate is always extremely helpful each and every time l call regardless of what the problem is. Her patience is incredible and she is always happy to go over things until you have a clear understanding. When Kate answers my call I know I will receive the help l need.

Also, l would like to make a quick mention about Matthew. On Friday 9th May we called your “helpdesk” with what we thought was a disaster.

We have a new employee started with us and there were a few problems with a “payment run’ we were doing.

Matthew not only helped with getting things back on track but he also taught us things about Sun we were not aware of. Matthew, like Kate,
was very patient and most importantly did not make us feel like “idiots” which a lot of helpdesks can do.

Both Kate and Matthew are an asset to your team."

MacKillop Family Services

"Infor FMS SunSystems has proved to be very easy to use. The Rock has not needed any further training in the use or operation of the system.
The training and documentation provided by Professional Advantage facilitated the smooth transition to the new system."

The Rock Building Society

"SunSystems Budgeting & Forecasting is fantastic, a massive time saver, no more integrity issues, users love the simplicity."

Reed Exhibitions

"I just wanted to express how impressed we are with the level of service from Anna. She has, over the past couple of weeks, provided us with exceptional customer service. Just today she achieved what must be a record breaking turn around time on eBG Sun Client Licences. She had these back to me within 20mins of speaking to her this afternoon.

Again, she has been absolutely fantastic and I just wanted to let you know."

Flight Centre Ltd

Helpdesk - "I would like to let you know what i thought of the Service which i received from your support team over the last two days with regards to a Query I had. There were two people in which I dealt with and I can honestly say that the support I recieved from both Girls (Bronwyn and Kate) was nothing Less than fantastic. They really did an excellent job, they knew exactly what I was trying to achieve and supported my Query with a great deal of excellence. They were also extremely timely with resolving the issue at hand."

Catholic Healthcare Ltd

Public Trustees recently reviewed solutions that would assist its regulatory compliance and efficient financial management. "After reviewing
solutions we chose SunSystems and this was implemented by Professional Advantage on time and on budget. From the original plans we had
a clear understanding of our roles and what was being delivered. The PA Team (sales, PM and Consultants) all made sure that the solution was implemented without issue. The final solution offers us easier integration and helps us view, analyse and report on our financial data with no external assistance."

Public Trustee

"Professional Advantage's Consolidations has completely automated our consolidation process saving at least 75 work days a year and almost eradicated manual errors. The flexibility and configuration is extremely well thought out. The ability to report errors on import, fix and then re-run
is superb. We have the consolidation running on an automated script every 4 hours allowing us the most up to date information we require for our business requirements."

Sungard Systems

"The iPOS software was easy to install, is seamlessly integrated to SunSystems and has operated reliably from the first day."

Shoalhaven City Council

"After evaluating options we selected Infor FMS SunSystems due to its ease of use and broad feature set. The reporting tools available are particularly powerful and it is great that we can write and modify our own reports to suit our changing needs and regulations."

Queenslanders Credit Union

"Professional Advantage worked closely with us to prototype, test & implement our final solution. They were very knowledgeable, both of the product and our industry."

Mundipharma

"Grant Samuel also has increased confidence in the accuracy of these reports, due to increased data controls and security. Generally speaking
the implementation was an easy process. We faced some challenges with the data migration, and Professional Advantage helped us through that. Professional Advantage has also provided us good technical advice, training and support, which has really helped the finance team to come to grips with Infor FMS SunSystems."

Grant Samuel

"I would like pass on my gratitude for Paul's efforts during our most recent project at Dade Behring, Sydney. Paul brought a great deal of knowledge to the team and maintained a high level of professionalism throughout the project lifecycle. I was most impressed by his willingness to help the Dade Behring team late on Saturday night knowing that he had other family plans. Even though he was not obligated to stay, he did so (without being asked) because the team was facing some challenges and he wanted to contribute in any way possible. This is what a good partnership is all about.

Many thanks to PA and to Paul directly for the top notch customer-focused support.”

Dade Behring

"While the other products we considered seemed to meet most of our requirements, Infor FMS SunSystems just seemed to do everything a little
bit better.”

“It was certainly the most flexible product, and I liked the concept of a unified ledger where the analysis is separated from the account code.”

AIH Group

"It is so reassuring to know that spreadsheets have been removed from our budgeting and reporting processes and we are now operating with system derived data."

"Professional Advantage's experience with previous implementations was certainly valuable."

Frontier Services

“We've been very happy with Infor FMS SunSystems. The reliability of the system is excellent and the finance team has been able to improve efficiencies, especially around transaction processing and reporting.”

Royal Institute for Deaf & Blind Children

Grant Samuel

“Working with Professional Advantage has been a delight. During the implementation they demonstrated excellent knowledge, both of the product and of our industry. Since the implementation, the Professional Advantage have provided great support and their help desk consultants have been very responsive. We're looking forward to continuing the relationship.”

Summerland Credit Union

"Having a support desk is not a luxury it is a necessity, we found PA's support desk to be extremely helpful and efficient. They are able to give excellent assistance over the phone and if the problem is more detaiiled they come back to you promptly."

Highlands Pacific

"We have recently moved our Infor FMS SunSystems support to Professional Advantage after being with another partner for some time. The difference in the level of support we now receive is incomparable to that we previously experienced. We now have access to the PA Infor FMS SunSystems Help Desk. All of the consultants have dealt with my queries/issues promptly and the quality of advice we have had on a technical and product level been fantastic.

My regret is that we didn't take advantage of PA's resources sooner!"

Unitab Limited

"Our experience with PA's support desk is one of professional and helpful service."

Growcom

"The activities of the Royal Institute for Deaf and Blind Children are many and diverse. Our accounting team needs to rely upon a financial management system which is robust, flexible and user-friendly. Infor FMS SunSystems has been doing the job for us for the past six years."

Royal Institute for Deaf and Blind Children

"We use a standard chart of accounts within a single Sun database. We identify hotels by way of T3 code so it is quite simple when a new hotel comes on board.

Accounting entries are posted with the appropriate T code's allowing us to produce Management and Profitability Reports by Hotel. In a corporate sense our structure is quite complex and the use of additional T Codes allows us to cater for this by corporate entity.

Our experience is that Infor FMS SunSystems is an excellent package for us as it provides the flexibility we require."

Travelodge Hotels & Resorts

"Munich Reinsurance Company of Australasia Limited ("MRA") chose SUN systems because it provided the company, its subsidiaries and affiliates in Australia with flexibility in capturing and analysing data in a strong and controlled process environment.

Furthermore SUN Systems companion products, for example, Inform Inquiry and Vision for Applications, gave MRA a significant competitive advantage in speed and accuracy of Financial and Management reporting.

We are very satisfied with this General Ledger systems and its companion products"

Munich Reinsurance Company

"We have achieved immediate benefits following the Vision Executive training course conducted by Professional Advantage.

In particular a month-end reporting process which took 20 minutes involving downloading data and developing pivot tables in Excel now is completely replaced by Vision Executive with the whole process taking only 2 minutes."

Wentworthville League's Club

"The competency of the Helpdesk staff would be at the highest level I have experienced in 15 years of being involved in IT as a user and manager."

Central Land Council