Professional Advantage Infor FMS SunSystems Products
Advanced Receivables: Collect
Overview
Infor FMS SunSystems Collect automates much of the repetitive and normalised effort involved in collections, leaving your credit controllers more time to focus on preventative and remedial actions with problem payers.
Collect processing can generate reminder letters and supporting debtor statements on a predefined schedule and send them to a printer, fax gateway or email system for distribution. It can flexibly manage comprehensive and complex debt collection rules, generate and track “to-do” activities for any number of collections staff and it has a simple browser delivered account summary tool for use by road warriors, account managers and even customers themselves to enable easy recording of information and activities.
Some of the top line benefits of implementing Infor FMS SunSystems Collect in your business include:
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Streamlined and highly efficient collections activities
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Maximum active debtors managed per credit controller
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Centralised customer interactions
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Historical analysis of all customer interactions
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Early targeting of overdue accounts
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Audit control of collection activities by customer transaction
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Early warning of bad debt occurrence
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Automated generation of collection activities for credit controllers
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Extensive days sales outstanding (DSO) analytics
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Customer behaviour analysis
