Unified Communications
Your people need to find, communicate with, and collaborate with each other quickly and easily. Microsoft unified communications solutions help streamline communications between people and organisations, bringing together e-mail, calendaring, voice mail, IM and presence, VoIP, audio, video, and Web conferencing.
Benefits
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Streamline end-user communications through at-a-glance availability, click-to-call and switch from an instant message to a phone call or videoconference on the fly with drag-and-drop ease.
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Maximise existing infrastructure because a Microsoft solution can integrate smoothly with your existing IT infrastructure and your telephone systems, including legacy PBXs.
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Increase efficiency and reduce costs by managing telephony using Microsoft® Lync™ Server 2010, which features the same familiar interface as Microsoft Exchange Server 2010.
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Deploy powerful speech enabled self-service applications that can help you deliver significant business value through speech-enabled self-service applications via the telephone.
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Secure all your communications with automatic archiving for compliance and comprehensive journaling with a distributed architecture for disaster recovery.
Professional Advantage has the capability to provide the following Infrastructure solutions to unify your communications:
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Microsoft Exchange Server 2010 manages all asynchronous communications and delivers unified messaging (e-mail, voice mail, faxes, and calendaring) to users' Microsoft Office Outlook 2010 inboxes. Exchange Server 2010 also includes Microsoft Office Outlook Web Access, a powerful Web mail client that helps users stay connected when they are on the road. Users can also access a rich Outlook experience on their Windows Mobile-powered devices.
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Microsoft Lync
Microsoft® Lync™ Server 2010 delivers complete presence, instant messaging, conferencing and enterprise voice capabilities through a single, easy-to-use interface that is consistent across PC, browser, and mobile devices. Administrators benefit from a single, consistent management infrastructure, new capabilities to increase availability, and interoperability with existing systems.
Find out more about Microsoft Lync
